Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Yes

Again, this depends on the size and time of
the order.

We aim to get all orders out within a couple of days but this is not always possible. We do   try to ensure all orders are received within
2 days after dispatch.

Canada Post and Fedex. Once item is shipped, you will get a notification with Full tracking details.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Our products are offered in 3 conditions:

Brand New:

Brand New products were never sold to a consumer.  Those are sealed but may have price tags or stickers.

Open Box:

Open Box products are fully functional and meet all original manufacturer specifications.  Those were cleaned to look like new one and can show minor esthetic signs of use only.  All Essential Accessories included in the original packaging will be supplied.  Packaging may be missing, see pictures for more details.

Certify Pre-Owned:

Returns products were sold to a consumer then returned to a store within 30 days. These are Untested and you can find
about 20% of defective items. Reasons for returns can be but not limited to: Changed mind, Gift return, online failed delivery, box damaged, defective, and
more. Packaging may be missing, see pictures for more details.

Other

Not at all. We do however need a company
name and some idea of how you are trading or planning to trade so we can
invoice you accordingly.

NO!

However, our minimum order for FREE delivery $39.99

A Canadian or US address is required.  You will be responsible for ensuring that the products are eligible for export outside Canada and to comply with all applicable requirements including but not limited to import fees, if any.

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